Do you install flooring I bought somewhere else?
- No. Our installation service is available for flooring supplied by Square Flooring only.
How far do you travel?
- We install across Victoria. Project location is generally not a limitation, subject to scheduling and the requirements of the job.
Do you do commercial work, or only homes?
- Both. We undertake residential and commercial flooring projects, from individual homes through to larger commercial sites.
Is furniture moving included?
- No. Standard flooring installation is priced separately from additional site works. Furniture moving, removal of existing floor coverings, subfloor preparation, waste removal, stairs, door trimming, skirting and scotia can all be arranged, and each is quoted separately.
How much does installation cost?
- Installation is priced per square metre, and a minimum job charge may apply to smaller projects. The final price depends on the scope, the site conditions and any preparation required, so it is confirmed as part of your quotation rather than published as a rate.
Is the workmanship covered?
- Yes. Installations carry a workmanship warranty, separate from the manufacturer's product warranty. The applicable terms come with your installation agreement.
Are your installers insured?
- Our installation contractors carry their own Public Liability Insurance.
Can you install over existing tiles?
- Usually yes. A floating floor can go straight over tiles provided they are sound and well bonded, the surface meets the flatness tolerance in the product's installation documentation, grout lines are not wide enough to leave the floor unsupported, and the added height still works at doors and thresholds. It saves the dust, the disposal and a good deal of labour.
Does the concrete need to be tested for moisture?
- Where required, yes. Concrete subfloors must be dry, sound and level, and moisture testing follows the applicable Australian requirements and the installation specification of the product. Where excessive moisture is found it has to be addressed, or an approved moisture barrier system used, before the floor goes down. New slabs are the obvious risk, but an old slab with no membrane can be just as wet.
How soon can furniture go back?
- Straight away. These are floating floors — nothing is glued or nailed — so there is no curing time to wait out. Put hardboard down before sliding anything heavy across a new floor, and felt pads under furniture legs before it settles in.
What if there is asbestos under the old floor?
- Suspected asbestos material is not disturbed or removed by our installers. It needs to be assessed, and where required removed, by a suitably qualified and licensed asbestos professional before installation proceeds.